Don’t forget to smile. An obvious one, but a key one. Entering the room looking nervous, anxious or worrisome will send the message that you’re a nervous person. It’s okay to be nervous in an interview, but that doesn’t stop you from being warm and friendly. Remember to smile, just not too much so you look like a nutter.
Look them in the eye. Eye contact is about building rapport and connecting with people. Without it there’s no connection, so be sure to look your interviewers in the eye as the interview progresses. Don’t stare fixedly at your interviewer like a wired Will Ferrell, this isn’t a Saturday Night Live skit.
Don’t shake hands like a trout. There’s nothing worse than greeting someone with a handshake only to feel like they’re pressing a tepid trout into your hand, and I’m still amazed at how many wet-fish handshakes I get when I meet people. Smile, make eye contact and give a firm 2 second handshake with a simple ‘Good to meet you’.
Know what to wear. I’ve got jobs from interviews where I’ve worn tshirt and jeans, because that’s what was appropriate to the environment I was interviewing for. That’s the point – you need to be dressed appropriately to the environment in which you hope to be working. Go for an interview in banking dressed in tshirt and jeans and you won’t stand a chance, wear the same to an ad agency and you’ll fit right in.
Don’t forget their names. Please, please, please remember the names of the people interviewing you. It allows you to put them into conversation where appropriate, and I’m not talking every sentence (that’ll make you sound like Hannibal Lecter). It allows you to refer back to a previous comment (e.g. “As Mandy said earlier…”), to buy yourself time with a tricky question (e.g. “That’s a good question Randy…”) or to use it as a sign-off at the end of the interview (e.g. “Thanks for your time Brandy”). The interviewers name doesn’t have to rhyme with ‘Andy’.
Don’t let your body language scream ‘Danger’. If your shoulders are hunched, you’re slouched in your seat, you’re wringing your hands or continually scratching your head you’ll be sending the wrong message. Having a relaxed but confident body language communicates a relaxed and confident individual. Don’t be rigid – you’re free to move in your seat and use your hands to demonstrate key points, just watch you’re not waving your arms around like you’re swiping away fruit flies. A balance between sitting back in your chair and sitting forwards is good – you can give emphasis to points and show you’re listening by sitting forwards, and communicate a sense of ease by sitting back.
Leave your shit outside. Interviews can be scary and often you don’t know what to expect. Don’t bring that uncertainty and doubt into the room with you and certainly don’t bring in any personal problems that might be bothering you, put that all to one side before the interview starts. Picture the interview room as a safe place with people who want you to get the job, and remember that the interviewers want to see the best of you, not the worst. They’re on your side.
Don’t jump into the first chair you see. Don’t enter the room and grab the first chair you see – it’s not a competition. Move into the room and let the interviewer find their place first. If you’re in a meeting room don’t sit next to them on the same side of the table, and don’t automatically sit directly opposite them. Try to sit diagonally from them if possible – it gives provides a good space between you but doesn’t act like a wall.
Pace yourself. Rapport building is about building a connection and a rhythm between you and another person, a rhythm that allows both of you to communicate openly. Many of the things I’ve already mentioned help build that rapport, but pace is one of the most important. If you go racing off at 100 miles an hour, telling them everything about you when they’ve only asked you if you found the building with out any problems, then you’ve screwed the pace up and they’ll be wanting to get you out of the room as quickly as possible. Let them set the pace and follow it.
Friday, September 24, 2010
Sunday, August 15, 2010
POWER OF POSITIVE ATTITUDE
The greatest discovery of my generation is that a human being can alter his life by altering his attitudes
Why develop a positive attitude?
There is an awakening in the corporate world of the importance of a positive mental attitude. Customers are lost, friction and conflicts occur, stress increases, employees report sick, performance at work gets affected, productivity goes down – all due to a negative mental attitude.
Why develop a positive attitude?
There is an awakening in the corporate world of the importance of a positive mental attitude. Customers are lost, friction and conflicts occur, stress increases, employees report sick, performance at work gets affected, productivity goes down – all due to a negative mental attitude.
Friday, August 13, 2010
DRESSING FOR THE INTERVIEW
Wear clothing that indicates you are ready to go to work today.
Men and Women
All clothes should be neatly pressed.
Conservative two-piece business suite (solid dark blue or gray is best)
Conservative long-sleeved shirt/blouse (white is best, pastel is next best)
Clean, polished, conservative shoes
Clean and well-groomed hairstyle
Clean, trimmed fingernails
Minimal cologne or perfume
Empty pockets – no noisy coins
No gum, candy or cigarettes
Men
Necktie should be silk with a conservative pattern
Dark shoes (black lace-ups are best); clean and polished
Dark socks (black is best)
Short hair always fairs best in interviews
No beards – mustaches are acceptable (keep neat and trimmed)
No earrings
No heavy cologne
Women
Always wear a suit with a jacket; or a sheath dress with a jacket
Do not wear extremely high-heeled or platform shoes
Do not wear open-toe shoes or mules (they are more casual)
Conservative hosiery at or near skin color (and no runs!)
If you wear nail polish (not required), use clear or a conservative color
One set of earrings only
Conservative makeup
No heavy perfume
No heavy cologne
Men and Women
All clothes should be neatly pressed.
Conservative two-piece business suite (solid dark blue or gray is best)
Conservative long-sleeved shirt/blouse (white is best, pastel is next best)
Clean, polished, conservative shoes
Clean and well-groomed hairstyle
Clean, trimmed fingernails
Minimal cologne or perfume
Empty pockets – no noisy coins
No gum, candy or cigarettes
Men
Necktie should be silk with a conservative pattern
Dark shoes (black lace-ups are best); clean and polished
Dark socks (black is best)
Short hair always fairs best in interviews
No beards – mustaches are acceptable (keep neat and trimmed)
No earrings
No heavy cologne
Women
Always wear a suit with a jacket; or a sheath dress with a jacket
Do not wear extremely high-heeled or platform shoes
Do not wear open-toe shoes or mules (they are more casual)
Conservative hosiery at or near skin color (and no runs!)
If you wear nail polish (not required), use clear or a conservative color
One set of earrings only
Conservative makeup
No heavy perfume
No heavy cologne
INTERVIEWING
The job interview is your chance to impress the interviewer with your skills and confidence. These few simple steps can help you prepare.
Before the Interview
Review the job duties included in the Vacancy Notice.
Research the department.
Dress professionally. Don’t wear perfume or cologne.
Bring extra copies of your resume.
Bring a pen and paper to write down any information you might need to remember.
Prepare a few questions to ask the interviewer.
Prepare answers to any questions you think you might be asked (see sample questions below).
At the Interview
Arrive on time. Try to be a few minutes early if possible.
Try to relax. Be yourself.
Show self-confidence – make eye contact; answer questions in a clear voice.
Remember to listen.
Think before answering questions. Try to make your answers as clear as possible.
Avoid negative body language – crossing your arms, swinging your foot or leg, slouching, covering your mouth while speaking.
When given a chance, ask any questions that you have prepared in advance. You can also follow up on anything that the interviewer tells you during the interview.
After the Interview
End the interview with a handshake and thank the interviewer for his or her time.
Find out when the department plans to make a hiring decision.
Follow up with a short “thank you for the interview” note.
Common Interview Questions
Tell me about yourself.
Tell me what interested you in this job.
Why did you leave your last job?
What are some of your strengths?
What are some of your weaknesses?
Describe your workstyle. Do you prefer to work by yourself or with others?
What are your career plans? Where do you see yourself in 5 years?
What supervisory experience have you had?
Tell me about your favorite supervisor.
Why should I hire you?
Questions for an Applicant to ask in the Interview
What level of responsibility can I expect in this position?
Why is this job available?
What training programs do you have for new employees?
Is there a typical career path for a person in this position?
How are employees evaluated?
Do you like working here?
Tell me about a typical day in this department.
Before the Interview
Review the job duties included in the Vacancy Notice.
Research the department.
Dress professionally. Don’t wear perfume or cologne.
Bring extra copies of your resume.
Bring a pen and paper to write down any information you might need to remember.
Prepare a few questions to ask the interviewer.
Prepare answers to any questions you think you might be asked (see sample questions below).
At the Interview
Arrive on time. Try to be a few minutes early if possible.
Try to relax. Be yourself.
Show self-confidence – make eye contact; answer questions in a clear voice.
Remember to listen.
Think before answering questions. Try to make your answers as clear as possible.
Avoid negative body language – crossing your arms, swinging your foot or leg, slouching, covering your mouth while speaking.
When given a chance, ask any questions that you have prepared in advance. You can also follow up on anything that the interviewer tells you during the interview.
After the Interview
End the interview with a handshake and thank the interviewer for his or her time.
Find out when the department plans to make a hiring decision.
Follow up with a short “thank you for the interview” note.
Common Interview Questions
Tell me about yourself.
Tell me what interested you in this job.
Why did you leave your last job?
What are some of your strengths?
What are some of your weaknesses?
Describe your workstyle. Do you prefer to work by yourself or with others?
What are your career plans? Where do you see yourself in 5 years?
What supervisory experience have you had?
Tell me about your favorite supervisor.
Why should I hire you?
Questions for an Applicant to ask in the Interview
What level of responsibility can I expect in this position?
Why is this job available?
What training programs do you have for new employees?
Is there a typical career path for a person in this position?
How are employees evaluated?
Do you like working here?
Tell me about a typical day in this department.
Resume, Cover Letter & Interviewing Tips
Why should I use a resume along with my application?
A resume can help Human Resource Services staff and the hiring supervisor understand what skills, experience, and education you have that are relevant to a job. A well-done resume makes your application look more professional. You can use a resume to help demonstrate your communication skills.
What should I include in my resume?
Use your resume to help target your job search. Include relevant job history, education, volunteer experience, and memberships/associations. Use your resume to highlight important work experience and skills. Do not include information regarding marital status, parental status, religious affiliation, photos, age, or weight.
Resume Language
Use action verbs such as “developed,” “managed,” “coordinated,” and “maintained.”
Don’t use “I” to start every sentence.
Do use your own words to explain your experience
Proofread carefully!
Resume Information
Keep your name, phone number and address current.
Include dates of employment in a month/year format (example: 05/02 – 08/02).
Include references. Use a separate sheet if necessary.
Resume Appearance
Use 1” margins on all sides.
Use a standard font that is easy to read.
Use bold font and italics to highlight information.
Make sure to leave some white space in between sections.
Don’t label your resume. The title “Resume” is unnecessary.
Your resume can be longer than 1 page. A good rule of thumb is 1 page for each 10 years of work history.
COVER LETTERS
Why should I include a cover letter along with my application?A cover letter can be a helpful tool to highlight your skills. Use a cover letter to show how your skills are appropriate for the job. A cover letter can also be used as a marketing tool – think of it as your personal sales brochure! You should use a cover letter anytime you use a resume.
Can I use one standard cover letter on each of my applications?You will need to submit a separate cover letter with each set of application materials. Since the cover letter is a way to help interest employers in your skills and how they are suited to the particular job, it is a good idea to customize your cover letter for each position that you are applying for.
What information do I include in my cover letter?
Identify the job for which you are applying. Include the title and vacancy number.
Mention where you found out about the job (newspaper ad, web page, etc.). If you were referred by someone, mention that person.
Briefly highlight your skills and experience. Don’t include all of the information found on your resume.
Tell the hiring supervisor what he/she will gain by hiring you.
Close the letter by stating what you would like to happen next. Mention where you can be reached by phone or email.
What format do I use?Your cover letter should be in standard business letter format.
Should I include a cover letter if I submit my materials through email?Yes.
A resume can help Human Resource Services staff and the hiring supervisor understand what skills, experience, and education you have that are relevant to a job. A well-done resume makes your application look more professional. You can use a resume to help demonstrate your communication skills.
What should I include in my resume?
Use your resume to help target your job search. Include relevant job history, education, volunteer experience, and memberships/associations. Use your resume to highlight important work experience and skills. Do not include information regarding marital status, parental status, religious affiliation, photos, age, or weight.
Resume Language
Use action verbs such as “developed,” “managed,” “coordinated,” and “maintained.”
Don’t use “I” to start every sentence.
Do use your own words to explain your experience
Proofread carefully!
Resume Information
Keep your name, phone number and address current.
Include dates of employment in a month/year format (example: 05/02 – 08/02).
Include references. Use a separate sheet if necessary.
Resume Appearance
Use 1” margins on all sides.
Use a standard font that is easy to read.
Use bold font and italics to highlight information.
Make sure to leave some white space in between sections.
Don’t label your resume. The title “Resume” is unnecessary.
Your resume can be longer than 1 page. A good rule of thumb is 1 page for each 10 years of work history.
COVER LETTERS
Why should I include a cover letter along with my application?A cover letter can be a helpful tool to highlight your skills. Use a cover letter to show how your skills are appropriate for the job. A cover letter can also be used as a marketing tool – think of it as your personal sales brochure! You should use a cover letter anytime you use a resume.
Can I use one standard cover letter on each of my applications?You will need to submit a separate cover letter with each set of application materials. Since the cover letter is a way to help interest employers in your skills and how they are suited to the particular job, it is a good idea to customize your cover letter for each position that you are applying for.
What information do I include in my cover letter?
Identify the job for which you are applying. Include the title and vacancy number.
Mention where you found out about the job (newspaper ad, web page, etc.). If you were referred by someone, mention that person.
Briefly highlight your skills and experience. Don’t include all of the information found on your resume.
Tell the hiring supervisor what he/she will gain by hiring you.
Close the letter by stating what you would like to happen next. Mention where you can be reached by phone or email.
What format do I use?Your cover letter should be in standard business letter format.
Should I include a cover letter if I submit my materials through email?Yes.
25 things to avoid in an Interview
1.Poor personal appearance
2.Lack of interest and enthusiasm; passive and indifferent
3.Over-emphasis on money
4.Criticism of past employer
5.Poor eye contact with interviewer
6.Late to interview
7.Failure to express appreciation for interviewer’s time
8.Asks no questions about the job
9.Unwillingness to relocate
10.Indefinite answer to question
11.Overbearing, aggressive, conceited with ‘know-it-all’ complex
12.Inability to express self clearly; poor voice, poor diction, poor grammar
13.Lack of planning for career, no purpose or goals
14.Lack of confidence and poise, nervous, ill at ease
15.Failure to participate in activities
16.Expects too much too soon
17.Makes excuses, evasive, hedges on unfavourable factors on record
18.Lack of tact
19.Lack of courtesy, ill-mannered
20.Lack of vitality
21.Lack of maturity
22.Sloppy application form
23.No interest in company or industry
24.Cynical
25.Intolerant, strong prejudices
2.Lack of interest and enthusiasm; passive and indifferent
3.Over-emphasis on money
4.Criticism of past employer
5.Poor eye contact with interviewer
6.Late to interview
7.Failure to express appreciation for interviewer’s time
8.Asks no questions about the job
9.Unwillingness to relocate
10.Indefinite answer to question
11.Overbearing, aggressive, conceited with ‘know-it-all’ complex
12.Inability to express self clearly; poor voice, poor diction, poor grammar
13.Lack of planning for career, no purpose or goals
14.Lack of confidence and poise, nervous, ill at ease
15.Failure to participate in activities
16.Expects too much too soon
17.Makes excuses, evasive, hedges on unfavourable factors on record
18.Lack of tact
19.Lack of courtesy, ill-mannered
20.Lack of vitality
21.Lack of maturity
22.Sloppy application form
23.No interest in company or industry
24.Cynical
25.Intolerant, strong prejudices
Frequently Asked Job Interview Questions and Answers
Tell me about yourself?
Although your first instinct might be to start by describing your interests and hobbies, remember where you are. You are in a job interview with the sole purpose of being hired. The information that you should detail when asked this question is to begin by describing yourself in a work situation. Prepare a summary of your work experience as well as your career achievements. Briefly detail your education accomplishments as well as any other accomplishment or transferrable skills that are relevant to the job vacancy. Only once you have discussed information that is specific to the available position, should you then give a short explanation about your interests and character traits.
Describe your working experience?
Study your CV prior to your job interview and indentify areas of your work experience that is specifically relevant to the job that you are being interviewed for. Be sure to scrutinise the job advert as this will guide your answer and provide you with clues on what exactly the recruiter is looking for in a candidate. Your answer should be concise and relevant; the recruiter has already seen your Curriculum Vitae and already has a good idea of your experience. Try to get the recruiter to specify what areas they would like you to discuss so as to avoid digressing off the topic with long winded explanations. The reason why the recruiter is asking this question even after having seen your CV application is because they want to hear how you would describe your experience verbally and to ensure that your verbal explanation is consistent with the information detailed in your CV.
What are your strengths and weaknesses?
Although this question may seem as though you should answer with a positive answer for your strengths and a negative for your weaknesses, try to give two positive answers. When discussing your strengths highlight roughly three positive attributes or strengths that specifically apply to the available post based on what you consider to be the recruiter's specific requirements. When indicating your weaknesses, never detail a character defect or poor performance areas that have no opportunity to be improved on. Rather, try to explain where you identified a problem area where you were able to remedy this and explain how you did so.
What do you know about our company and why do you want to work here?
You will need to prepare for this typical job interview question far in advance in order to ensure that you are comfortable discussing the employers company. Don't be a know it all, you are talking with someone who may have been part of the company for several years and will know greater detail that you will. Never argue about details and be open to correction should you have interpreted research information incorrectly. When answering the reason for you wanting to join their establishment specify what interests you about the industry or company and how you feel you could contribute to its longevity. Express admiration and respect for the company and include an explanation as to what value you feel you will be able to bring to the company that other candidates may not be able to. Try to get a good understanding of the company's objective as well as their vision and mission and how you plan on sustaining this or improving on it, based on your relevant skills and attributes.
Describe a short term goal you have set for yourself and how you intend on achieving this goal?
A short term goal generally falls within a one to two year delivery period. The goals that you describe should be career focussed, based on areas where you would like to improve on a skill or achieve a qualification that will boost your career growth. When answering to how you intend on achieving these goals to the employer, never leave a door closed. Opportunity and drive is your number one objective in order to achieve any goal and this is why your explanation needs to be realistic and attainable within this short period. By displaying your enthusiasm and desire to succeed, this will indicate to the employer that you are a motivated and inspired employee.
Where do you see yourself in five years?
When answering this typical job interview question stay focussed on career goals and aspirations. Potential employers don't want to hear about your plans to 'Take over their company' nor your desire to become a pro golfer. Keep these career aspirations realistic and attainable within a 5 year period. Discuss ways in which you anticipate attaining your career goals as well as steps you have already taken to reach these career goals.
What are you looking for in a job?
This may seem like an easy common interview question to answer, it is in fact a tricky job interview question. While the interviewer is asking you what you are looking for in a job, in actual fact they want you to answer with what they are looking for from you. Again when preparing for this question, be sure to have the job ad close at hand in order to assess in precise detail what the recruiter is looking for in a candidate. Answer this question the way you think the interviewer wants you to answer it, by describing desires that the job you have applied for will be able to deliver to the candidate.
What are your salary requirements?
Prepare ahead of time prior to your job interview on how you intend on answering this question. A good place to start is to research the industry standard or market related salary that employees in similar roles are earning. Generally this information can be found on the internet or alternatively recruitment agents will be able to give you a good indication of your market related salary. In your interview, try not to discuss exact figures but rather give a ball park figure that you will be able to negotiate on later on should the employer makes you an offer. Never discuss your salary goals unless asked by the interviewer.
Although your first instinct might be to start by describing your interests and hobbies, remember where you are. You are in a job interview with the sole purpose of being hired. The information that you should detail when asked this question is to begin by describing yourself in a work situation. Prepare a summary of your work experience as well as your career achievements. Briefly detail your education accomplishments as well as any other accomplishment or transferrable skills that are relevant to the job vacancy. Only once you have discussed information that is specific to the available position, should you then give a short explanation about your interests and character traits.
Describe your working experience?
Study your CV prior to your job interview and indentify areas of your work experience that is specifically relevant to the job that you are being interviewed for. Be sure to scrutinise the job advert as this will guide your answer and provide you with clues on what exactly the recruiter is looking for in a candidate. Your answer should be concise and relevant; the recruiter has already seen your Curriculum Vitae and already has a good idea of your experience. Try to get the recruiter to specify what areas they would like you to discuss so as to avoid digressing off the topic with long winded explanations. The reason why the recruiter is asking this question even after having seen your CV application is because they want to hear how you would describe your experience verbally and to ensure that your verbal explanation is consistent with the information detailed in your CV.
What are your strengths and weaknesses?
Although this question may seem as though you should answer with a positive answer for your strengths and a negative for your weaknesses, try to give two positive answers. When discussing your strengths highlight roughly three positive attributes or strengths that specifically apply to the available post based on what you consider to be the recruiter's specific requirements. When indicating your weaknesses, never detail a character defect or poor performance areas that have no opportunity to be improved on. Rather, try to explain where you identified a problem area where you were able to remedy this and explain how you did so.
What do you know about our company and why do you want to work here?
You will need to prepare for this typical job interview question far in advance in order to ensure that you are comfortable discussing the employers company. Don't be a know it all, you are talking with someone who may have been part of the company for several years and will know greater detail that you will. Never argue about details and be open to correction should you have interpreted research information incorrectly. When answering the reason for you wanting to join their establishment specify what interests you about the industry or company and how you feel you could contribute to its longevity. Express admiration and respect for the company and include an explanation as to what value you feel you will be able to bring to the company that other candidates may not be able to. Try to get a good understanding of the company's objective as well as their vision and mission and how you plan on sustaining this or improving on it, based on your relevant skills and attributes.
Describe a short term goal you have set for yourself and how you intend on achieving this goal?
A short term goal generally falls within a one to two year delivery period. The goals that you describe should be career focussed, based on areas where you would like to improve on a skill or achieve a qualification that will boost your career growth. When answering to how you intend on achieving these goals to the employer, never leave a door closed. Opportunity and drive is your number one objective in order to achieve any goal and this is why your explanation needs to be realistic and attainable within this short period. By displaying your enthusiasm and desire to succeed, this will indicate to the employer that you are a motivated and inspired employee.
Where do you see yourself in five years?
When answering this typical job interview question stay focussed on career goals and aspirations. Potential employers don't want to hear about your plans to 'Take over their company' nor your desire to become a pro golfer. Keep these career aspirations realistic and attainable within a 5 year period. Discuss ways in which you anticipate attaining your career goals as well as steps you have already taken to reach these career goals.
What are you looking for in a job?
This may seem like an easy common interview question to answer, it is in fact a tricky job interview question. While the interviewer is asking you what you are looking for in a job, in actual fact they want you to answer with what they are looking for from you. Again when preparing for this question, be sure to have the job ad close at hand in order to assess in precise detail what the recruiter is looking for in a candidate. Answer this question the way you think the interviewer wants you to answer it, by describing desires that the job you have applied for will be able to deliver to the candidate.
What are your salary requirements?
Prepare ahead of time prior to your job interview on how you intend on answering this question. A good place to start is to research the industry standard or market related salary that employees in similar roles are earning. Generally this information can be found on the internet or alternatively recruitment agents will be able to give you a good indication of your market related salary. In your interview, try not to discuss exact figures but rather give a ball park figure that you will be able to negotiate on later on should the employer makes you an offer. Never discuss your salary goals unless asked by the interviewer.
Subscribe to:
Posts (Atom)